Prof. Diploma in IT Support (Computer Hardware)
Selangor, Malaysia, Kuala Lumpur (KL), Petaling Jaya (PJ)
Professional Diploma In IT Support
Course Overview A professional diploma in IT support is designed for those interested in IT and prefer skill-based courses.
This course aims to help the student build a strong foundation in IT support and produce more skillful and knowledgeable talent. As a result, students will understand and provide ongoing support of IT infrastructure in various organizations. Besides, this course is advocated dual certification, an America professional diploma certificate and skill certificate issued by the Malaysian government. Modules are listed as follows:
Course
Professional Diploma in IT Support
Intake
February & April
Duration of Study
1) Full Time - 15 months (maximum 18 months)
2) Part-Time - 12 - 18 months (maximum 24 months)
Classes
1) Full Time - Monday to Friday except for public holidays
2) Part-Time – Wednesday and Friday except for public holidays (Maximum 24 months)
Hours per Day
3 - 4 hours
Certificate Bodies
1) Global University for Lifelong Learning (GULL), USA
or 2) Linton University College, Malaysia
Course Packages
1) Basic package: all core modules 2) Standard package: all core modules + elective 1-3 3) Premium package: all core modules + all electives
Entry Requirements
16 years old and above
No PT3/PMR or SPM results required
Core Modules
Academy Learning - Research Documentation Skill
Academy Learning - Presentation Skill
IT Support Fundamentals
PC Hardware Troubleshooting, Maintenance and Basic Soldering Skill
Windows OS Installation, Support and Troubleshooting
Windows 7 Support and Deployment
Windows 10 Support
Printer Support and Maintenance
Laptop Troubleshooting and Maintenance
Computer Network Configuration & Troubleshooting and Network Cabling
Computer Server Installation and Configuration
Computer Security Fundamentals
Interview Training Program
Diploma Project
Internship Training Program
Electives
Supporting Mobile Devices
CCTV Technology and Installation
Fiber Optic Technology and Basic Installation
Basic Electrical Wiring
Linux Installation and Configuration
Career Prospects IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
**Online classes available (Johor | Melaka | Negeri Sembilan | Perak | Pulau Pinang | Pahang | Sabah | Sarawak | Selangor | Kuala Lumpur), please refer to https://www.sbit.edu.my/Online-Learning
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